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HelpdeskTesoro CRM

Searching across all of Tesoro: the search pop-up

Looking for a client, a property or a deal? You don’t have to go to the right overview first. The search pop-up searches all of Tesoro at once. You open it from any page, and you stay where you were until you pick a result.

The search pop-up shows the results by record type. See all results is at the bottom.
Search pop-up in the middle of the screen with the search term already entered. Results grouped under CONTACTS, LEADS and PROPERTIES, with the line See all results at the bottom.
  • A buyer calls and you want to see their details right away
  • You look up a property by name or reference while you’re working in a deal
  • You know an email address, but not whether it’s a lead or a contact
  • You want to quickly get back to a record you just had open

You have three ways:

Way How
Keyboard shortcut Ctrl+K (Windows/Linux) or Cmd+K (Mac)
Search field Click the Find people, document, Properties and more field at the top
Phone or tablet Tap the magnifying glass at the top
The search field at the top. On the right you see the shortcut: Ctrl K on Windows, ⌘K on a Mac.
The search field in the top bar with the text Find people, document, Properties and more and the shortcut Ctrl K on the right.
  1. Open the search pop-up.
  2. Type at least two characters. For example a name, an email address or a reference. The results appear while you type.
  3. Pick a result. Click it or press Enter. Tesoro opens the record and closes the pop-up.

Results are grouped, always in this order:

Group What you see Where a click takes you
Contacts Name and email address The contact
Leads Name and email address The lead
Properties Property name and reference The property
Deals Deal name The deal
Relations Name and email address The relation
Projects Project name The project
Tasks Task title The Tasks tab of the contact, lead or deal the task belongs to
Attachments File name and file type The attachments tab of the record the file belongs to

A group only appears if something was found. You see a maximum of five results per group.

At the bottom of the pop-up is See all results. It opens the full search page with the same search term. There you load more results per group with the Load more button.

  • No results found: nothing found. Check the spelling, or search for part of the name.
  • Something went wrong while searching: the search didn’t succeed. Click Retry to try again.

If you open the pop-up without a search term, under Recent you see the records you previously opened via the pop-up. There are up to six, the most recent at the top.

Without a search term, the pop-up shows the records you previously opened via the search.
Empty search pop-up with one previously opened contact under the heading RECENT, Carmen Ruiz, with email address.

Never opened anything via the pop-up? Then you see the text Search properties, contacts, deals, tasks and more.


Key What it does
Ctrl+K / Cmd+K Open or close the pop-up
↓ and ↑ Move through the results, also to See all results
Enter Open the chosen result
Esc Close the pop-up

Clicking next to the pop-up also closes it.