Transactional emails: branding for system emails
Transactional emails are system emails that Tesoro sends automatically on behalf of your company: lead notifications, portal account invitations, viewing confirmations. One central place for logo + header + footer.
When do you use this?
Section titled “When do you use this?”- Initial setup, include your logo
- Change address details that appear in the footer
- Temporarily disable transactional emails for maintenance
Fields
Section titled “Fields”| Setting | Description |
|---|---|
| Company Logo | Max 1 MB image |
| Activate / Deactivate | On/off for the entire company |
| Header Text | Rich text at the top of every transactional email |
| Footer Text | Rich text at the bottom of every email |
Uploading the logo
Section titled “Uploading the logo”- Email Settings → Transactional Email tab.
- Click the upload area next to Company Logo.
- Select an image (max 1 MB, JPG/PNG/SVG).
- Save.
The logo appears above every transactional email.
Header + Footer
Section titled “Header + Footer”Rich text editor with formatting (bold, italic, links, lists). Examples:
Header: “Thank you for your interest in Calida Prestige Estates. Below you will find…”
Footer: “Calida Prestige Estates · Calle Mayor 15, Moraira · +34 965 123 456 · www.calidaprestige.es · KvK 12345678”
Activating / deactivating
Section titled “Activating / deactivating”The Activate toggle = transactional emails are sent. Off = the system sends nothing, which can cause disruptions for lead notifications or the portal flow.
Which emails are transactional?
Section titled “Which emails are transactional?”- Creating a portal user → welcome email with temporary password
- Lead notification to agent for a new lead
- Viewing request confirmation
- Viewing status change
- Password reset emails
- Verification codes
Customizing the texts themselves is done via Settings → Email Templates (search for transactional). Header/footer/logo are company-wide branding.